1. Introduction

Welcome to Riverside Wildlife Park, a showcase website by RaimonVibe ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raimonvibe.com and any related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Register for events or programs
  • Communicate with us via email or social media

This information may include:

  • Name
  • Email address
  • Phone number
  • Message content

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to inquiries: Process and respond to your questions, comments, and requests
  • To improve our website: Understand how visitors use our site to enhance user experience
  • To send communications: Send newsletters, updates, and promotional materials (with your consent)
  • To prevent fraud: Monitor and prevent fraudulent activity and security issues
  • To comply with legal obligations: Fulfill legal requirements and protect our rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Email service providers (e.g., Formspree for contact form submissions)
  • Website hosting providers
  • Analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

Our website uses the following third-party services:

5.1 Formspree

Our contact form is powered by Formspree. When you submit the contact form, your information is processed by Formspree and forwarded to our email address. Please review Formspree's Privacy Policy for more information.

5.2 Social Media

Our website includes links to our social media profiles (Twitter, Facebook, Instagram, YouTube). These platforms have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Secure SSL/TLS encryption for data transmission
  • Regular security audits and updates
  • Limited access to personal information
  • Secure storage and backup systems

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request that we delete your personal information, subject to certain legal exceptions.

7.4 Opt-Out

You have the right to opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7.5 Do Not Track

We currently do not respond to "Do Not Track" signals from web browsers.

To exercise these rights, please contact us at: info@raimonvibe.com

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@raimonvibe.com, and we will delete such information from our systems.

9. International Users

This website is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our website, you consent to the transfer of your information to the United States and other countries where we operate.

10. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

RaimonVibe
Email: info@raimonvibe.com
Website: raimonvibe.com

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You have the right to request deletion of your personal information
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights

To exercise these rights, please contact us at info@raimonvibe.com

14. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Lawful Basis: We process your personal information based on consent, contract performance, legal obligations, or legitimate interests
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy
  • Data Transfers: Your information may be transferred to and processed in countries outside the EEA
  • Rights: You have the right to access, rectify, erase, restrict processing, data portability, and object to processing
  • Complaints: You have the right to lodge a complaint with a supervisory authority

15. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.